Return Policy

Return & Refund Policy

If you are not happy with your purchase, we will accept a return of a unused product within 14 days. Once we receive the returned item RBG Creative LLC will then give a full refund (excluding shipping as we are unable to refund the initial shipping cost of your order).

Please allow 1-2 weeks for your return to be processed.

 

Discounted items are not eligible for a return.

 

RBG Creative LLC will not issue refunds for products purchased through other entities, such as distributors or retail partners.

Unless otherwise discussed and agreed to, returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.

 

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

 

We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.

Request a Return Authorization number: 

Request Return Authorization

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Gladly Accepted

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© 2021 by RBG Creative LLC

OVERLORDS OF THE COSMOS is a registered trademark of RBG Creative LLC

All OOTC characters, bios, designs, and logos are property of RBG Creative LLC and are protected thereof.
Copyright © 2020-2021, RBG Creative LLC. All rights reserved

Note: Most of the products we offer are intended for an adult collector, as they may have small parts.
If the product being purchased is intended for a child, please notice that any small parts can be a choking hazard.